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I recently had a roof leak in my master bedroom. Mike and Keith were out the very next day to assess the damage and contacted a roofer to come and fix the source of the problem. They helped me review my insurance policy and worked with me to determine my coverage. They answered any questions I had and walked me through the claim filing process. Throughout the remediation and put back process both Mike and Keith checked in with me to make sure I was ok and after the rain that the roof repairs were good. They kept me in the loop regarding scheduling and always responded promptly to my phone calls and emails. They were great to work with and put me at ease through the stressful process. I would absolutely recommend them to help you with your remediation or restoration projects. Thanks Again.
Last year I had major ice damage to my home. I checked out several contractors and choose Mike Fedele Company. They were quick to respond and took care of everything with the insurance company. I was very impressed with their professionalism and work ethic, not to mention the honesty on the job. But I was most impressed with the speed at which they got the job done. I would have no hesitation to call Mike for projects in the future."
The toilet leaked in the home that I rent. My landlord isn't the best at returning my calls, and I knew that it needed to be re-mediated right away. Mike showed up at my door and right away treated me like family. Even after the job was completed, he helped me communicate with my landlord. He relayed everything he had done to her to make sure I wasn't on the hook for any of the repairs. Even she raved about how professional he was and how quickly the work was completed. More importantly to her, he was so reasonably priced and worked directly with her insurance company. I would absolutely recommend HELP to everyone!
The best recommendation that any customer can make of any contractor is "would you hire them a second time?" That answer is the only thing that matters. Fedele Construction under the leadership of Mike Fedele is such an answer. I not only hired him a second time - I hired him a THIRD time; and then a FOURTH time. This small family owned and operated company can handle complex rebuilds and rehabs far beyond what their size might suggest. Mike and his team tore out, remediated, and totally replaced a finished basement space of nearly 1000 sq. ft. He did this to completion within 12 hours of my needing the emergency work done. A hurricane caused power failure that created 8 inches of water in that space. The job was finished, including mold abatement treatment, replacement of wall board, and baseboards and woodwork/doors, all within a week. He also negotiated with a preferred wish insurance company that accepted his estimates and work and who paid the claim at 100%.
I hired Mike again to act as a General Contractor to supervise extensive woodwork repairs, total exterior/interior painting, and window replacement. He managed 3 other contractors for that job which came in on time and under budget ~! The other projects I hired him for were similar in focus but of slightly lesser scale. And, again, on time and under budget. He was recognized by insurance companies and he was effective in negotiating settlements with their agents. Fedele Construction also uses dependable sub-contractors which is often a very hard thing to come by with construction managers.
Here is what you need to know about Fidele Construction Company: Mike Fedele responds within hours of a call for initial estimates on ANYTHING. He shows up within 24 hours to give a personal estimate including written documentation with a REAL price estimate. If he take the job his team shows up on the day they say with proper equipment and on time. They clean up the work areas every day the job continues. And if there is a problem during the project Mike answers the phone within an hour to resolve whatever it is - manpower, change order, equipment, glitch - anything.
His billing is accurate, clear, and written in invoice form with license numbers and insurance policy numbers for his men and business.
I have owned 9 houses that required various levels of work and Mike is the first contractor who actually did what he said he would do and on time.
I met with Mike and he was very knowledgeable and professional. He provided the creative vision that a home owner often lacks. I was amazed by the things did that I never thought were possible.
It is so nice to finally have a general contractor I can wholeheartedly recommend - I am very picky and pretty demanding in terms of the level of service I want and Mike Fedele went above and beyond even my high expectations.
When a fire broke out on my block, our whole world changed. It was one of the most devastating things, you can experience as a homeowner. From the firemen going in and out, to the public adjusters in both ears, it was such an overwhelming experience. I really felt like I was drowning. Luckily, I called HELP Restoration Services. They came in and handled everything when I couldn't even think straight, let alone deal with my insurance. They knew exactly what to look for and how to handle all of the fire, smoke and water damage. Best of all, I didn't even have to deal with negotiating with my insurance company, Mike did all of that for me! Months later, and many of my neighbors still aren't back in their homes. Some worked with adjusters who left their homes unfinished and took a huge percentage. I didn't have to deal with any of that. Everything was handled by HELP from start to finish, from my home to all of my belongings. When I listen to the horror stories of my neighbors, I know I had the BEST!
Thank you HELP Restoration Services! Thank you so much for the time and effort you put in to restoring our home after an extensive water damage in our downstairs area. The professionalism, attention to detail and overall meeting our needs was outstanding. You, your team including your subcontractors always acted with complete respect for our property and communicated effectively to keep us in the loop of work being accomplished and their schedule. We have received numerous compliments on the finished product of our beautiful restored family room.
Again thank you for being there when we needed you and continuing to be there until everything was completed to everyone satisfaction. You certainly went the extra step to make it work. You will be highly recommended to anyone who may need your services.
Our property in Philadelphia was severely damaged by a flood caused by our neighbor’s negligence. Our roofer referred us to HELP Restoration and Mike Fedele. Mike and Keith were out the very next day to assess the damage. Throughout the long remediation and restoration process, Mike was with us every step of the way - from helping us with the insurance company to working directly with our tenants. The Fedeles always have returned our phone calls promptly and have been wonderful to our family and our tenants. The work they have done has been first-rate and the property is left clean. Any repairs or help with need with the property, we do not hesitate to call them. We cannot recommend them enough.
I would like to recommend using the services of "Help Restoration" as they have provided my clients with professional, efficient and effective restoration and repair services. My clients have always benefited from the expertise and quality of service. They ensure that your home is restored to its original condition with the least amount of inconvenience possible. You can feel confident using Help Restoration.
We can’t thank Mike and his team enough! When a sewer leak damaged our first floor, Mike and Keith were on-site immediately to begin the restoration process. Within hours, the issue was contained and the affected areas were decontaminated.
Mike genuinely cares about his customers. He was concerned with keeping us satisfied and worked diligently with our insurance company to make sure that we were fairly compensated for our loss. Mike’s years of experience and expertise in all things construction were evident in his interactions with us and our insurance brokers. Mike and his team worked with us to achieve our vision, while keeping costs under budget and the renovation on track. We were informed of the progress and included in the decision making throughout the entire process.
We were so impressed with the hard work, attention to detail, and professionalism exhibited by both Mike and Keith. These two guys are top notch! The finished product was better than we could have ever imagined!
We highly recommend HELP Restoration to all of our friends and family and look forward to working with them again in the future!
We had a fire in our home, and we couldn't be happier with the results!
After a fire destroyed our home, we called for HELP to come assess the damage. Mike Fedele helped us every step of the way. His expertise in planning created us a beautiful home. His eye for detail enabled him to add things to our home that we would have never thought of doing. He designed a new layout for our kitchen that made it absolutely amazing. We couldn't be more pleased with the professionalism that Mike and his workers extended to us. At all times, we were aware of every project that was going on. Mike and his workers were always on time and worked hard to get us back into our home. HELP satisfied us beyond our expectations with the work he did and we will always recommend him to our friends and family. Thank you HELP